How do I resolve an issue with my email when logging into the App?

  • Updated

 

Question 1: I forgot my email, what do I do?

  • Select the forgot email link.
  • Enter your Member ID. If you don’t know your Member ID, please visit the front desk of any Blink location for assistance.
  • You will see a masked email associated with your Member ID. johnsmith@gmail.com will display as j*******h@gmail.com.
  • Select the “Back to Login” button to go back to the login screen.
  • Try to log in with the email address that was provided.

 

 

 

 

Question 2:  What if I can no longer access my email?

  • Visit the front desk of any Blink location for assistance to update your email.