Plans and Benefits
- How do I find my membership ID?
- How can I register for an iBlink Account?
- How does the referral program work?
- What are the restrictions on participating in the referral program?
- What is the difference between Green, Blue, Orange, and Gray?
- What's included in a Blue membership?
Personal Training
- Can I buy single personal training sessions?
- Can I cancel my virtual session?
- Can I do a virtual session without cell service?
- How can I get a refund for my unused personal training sessions?
- How do I find a virtual trainer?
- How do I join the video call for my virtual session?
Partnerships
Operations
- What are the details of the Miramar location closing?
- What are the details of the Virginia Beach closing?
- What’s the dress code?
- Can I bring my pet to the gym?
- How can I get a report of my gym check ins?
- How do I contact my gym?
Cancellation
Billing
- Can I pay for membership in full?
- Can I pay my bill with cash?
- Can I pay my membership dues before my billing date?
- Can I transfer my membership?
- Can I update my card on the day of billing?
- How can I get help with a billing question?